Friday, March 04, 2016

Impatience with AncestryDNA

Perhaps I was a little too impatient with AncestryDNA, but after I received my results, I noticed that the search feature was not working on the search by surnames.  Received the following response from Ancestry :

Hello Travis,
Thank you for contacting Ancestry in regard to your AncestryDNA test results using surnames and locations.
 Please allow up to two weeks for surname searches and hints to be displayed properly for a DNA test after the results are completed. It had only been 6 days that the test was completed and posted to the account. It can take up to two weeks because the AncestryDNA test and the tree need to be compared to our very large database which takes sometime to complete.
Good to know that it was just me being impatient and not something broken over there.  I guess I was too eager to search my matches by surname.

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